July 29, 2021
Wilkes-Barre, PA
Bachelor's Degree


eKidzCare is looking for a self-starter to lead our Wilkes-Barre location. The Branch Manager will assist in leading the patient care management team consistent with the organization’s service and teamwork culture. This individual will assist in maintaining standards of high-quality customer service in compliance with all Federal and State regulations and guidelines.

Duties and responsibilities

  • Participate with regional and corporate leadership to implement eKidzCare standards, policies, and procedures
  • Assist in maintaining day-to-day operations and functions of the quality of care, service, and related costs
  • Assist in recruiting, hiring, supervising, coaching, and developing field and/or management staff as necessary to meet patient needs and assure the growth of the program
  • Coordinate internal compliance review and monitoring activities, including monthly, quarterly, and annual audits as required
  • Ensure Productivity Standards are being met by all disciplines
  • Plan and assure adherence to budgetary guidelines and manage agency expenses within the budget. Control and analyze expenses to ensure budget targets are maintained
  • Maintain strong, collaborative relationships with key referral sources
  • Provide strategic planning for the growth of the agency
  • Develop marketing plans to assure an ongoing increase in referral base
  • Overall responsibility for sales and marketing for the agency
  • Serve as the local privacy officer of the agency
  • Audit and monitor compliance with the privacy rule and with the agency's privacy policies and procedures by all staff and business associates
  • Assist in the oversight of the assessment and evaluation, intervention, and documentation of patient and family needs


  • Experience in health service administration, with at least 1 year of supervisory or administrative experience in home health care or a related health care program
  • Demonstrated history of positive performance results, preferably involving sophisticated and meaningful customer relationships that led to outstanding results.
  • Ability to meet deadlines and multi-task
  • Ability to excel in a fast-paced, team environment
  • Ability to work with Microsoft Office Suite
  • Time management and organization skills
  • Interpersonal skills and customer service skills
  • Excellent interact effectively with patients, family members, referral sources, and the community
  • Compliance with accepted professional standards and practices as well as state and federal regulatory requirements
  • Ability to work in an interdisciplinary setting with staff members of all educational levels and display outstanding leadership abilities within this group

Why work for eKidzCare?

  • Health Insurance
  • Complimentary wellness and preventive care (MEC)
  • Paid Time Off
  • Paid Holidays
  • 401(k) Plan
  • Supplemental Benefits
  • Office Schedule
  • GCU Tuition Discount
  • Verizon Discount
  • Clearance Coverage, if needed (FBI, State, and Childline)
  • Rapid Growth Company
  • Employee Recognition Program


Clinical Skills/Experience

Home Health Care experience preferred

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