eKidzCare
Published
December 12, 2019
Location
Greensburg, PA
Category
Credentials
Bachelor's Degree
Address
143 Hartman Rd #7

Description

eKidzCare is hiring for a Case Manager in our Greensburg office. The Case Manager is responsible for scheduling and coordinating the day-to-day care delivered by field staff members who are working in the homes of clients.

This individual will lead field staff in providing excellent customer service and quality home care with focus on delivery and coordination of client services, growth and development of caseload (through relationship building and recruiting efforts) and on-going case management. The Case Manager will also act as a liaison between our offices and external payers, working to obtain authorizations for care, and interact with insurance companies to advocate for our clients.

Duties and Responsibilities

  • Manage a caseload of clients including staffing, scheduling and operations and administration
  • Consult with clients to identify and understand the needs of patients and to provide the appropriate staffing solutions
  • Coordinate the scheduling needs of our clients with the appropriately matched caregivers schedules
  • Participate in the recruitment and retention of field staff
  • Identify and/or resolve client customer service issues
  • Identify and communicate areas of risk and potential improvement opportunities
  • Request and/or submit clinical documentation for Authorizations/Re-authorizations
  • Work closely with both internal and external insurance teams regarding authorizations and billing for services

Benefits

  • Office Schedule
  • Health Insurance
  • Complimentary wellness and preventive care (MEC)
  • Paid Time Off
  • Paid Holidays
  • GCU Tuition Discount
  • Verizon Discount
  • Rapid Growth Company
  • Competitive Pay
  • Employee Recognition Program

Qualifications

  • BA/BS preferred
  • 1+ year of experience as a Case Manager or similar role
  • Ability to meet deadlines and multi-task
  • Ability to excel in a fast-paced, team environment
  • Able to work with MS Office Suite and working knowledge with office equipment

Work Hours

Office Hours: Monday - Friday, 8am - 4:30pm

Clinical Skills/Experience

Case management experience

Qualifications

Bachelor's Degree, preferred

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